Community Services - Northamptonshire Healthcare NHS Foundation Trust

Billing Road, Northampton, NN1 5BD
 
80,983 reviews

Reviews

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Reviews

 
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Review of Northamptonshire Integrated Sexual Health Service (Northampton)
22nd July 2023


It was friendly, supportive and professional.

Suggested improvements
None

Dignity/Respect
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Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
Experience
 
Review of Acute Liaison Mental Health Team (KGH)
20th July 2023


[name removed] was absolutely brilliant especially when I Wanted to return to college she came with me until I was ready to go at it alone she always listened and offered personal advice from her own experiences I'm going to miss her very much as she supports me in spending 2 years in college doing English then maths and also stating work in the crisis house eventually I aim to start in October once a week I'm going to deeply miss [name removed] as she was a friend thank you for all your help I'm progressing really well.

Suggested improvements
Nothing [name removed] has done a perfect job

Experience
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Staff
Safe
Supported
Spiritual needs
Cultural needs
 
Review of Children's Occupational Therapy Service
19th July 2023


The reason is in view of the way I was actually treated. The staff attended to me excellently well.

Suggested improvements
The time given for appointment can be improved upon to be earlier than the current situation. I desire earlier/quicker appointment period than the current situation.

Experience
Dignity/Respect
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Staff
Safe
Supported
Cultural needs
Parent Dignity
 
Review of Acute Liaison Mental Health Team (KGH)
17th July 2023


I received excellent care from [name removed] my peer support worker, she was always efficient, supportive, caring and helpful. I felt safe in her care and she made my dark days brighter.

Suggested improvements
Nothing to be improved, [name removed] is fantastic.

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Safe
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Spiritual needs
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Review of 0-19 Service Immunisation Team
15th July 2023


The nurse made me feel safe and less anxious

Suggested improvements
None

Experience
Kindness
Understanding
Listening
Safe
 
Review of Service Demand Mgt (CATCH)
11th July 2023


I want to say many thanks to the team for care and support. They called me all the time to ask how is my baby, they answered all my questions and gave to me all support.

Suggested improvements
I liked everything.

Experience
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Safe
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Parent Dignity
 
Review of 0-19 Service Immunisation Team
8th July 2023


I’m so sorry I can’t remember the name of the nurse from my son’s appointment this morning but she was superb with him; extremely respectfully of his anxieties and careful to give him the right level of information. She listened and was skilful in her approach to the appointment. I appreciated the way she spoke to him and me. I also appreciate the service offered as it would not be right for me to insist my son had the vaccinations at school.

Suggested improvements
Nothing at all on this occasion.

Experience
Dignity/Respect
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Safe
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Cultural needs
Parent Dignity
 
Review of 0-19 Service Immunisation Team
8th July 2023


Kind, reassuring and informative

Suggested improvements
No

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Safe
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Cultural needs
Parent Dignity
 
Review of 0-19 Service Immunisation Team
8th July 2023


[name removed] was very frighted as he was having a vaccination. He got very upset and was crying a lot. The nurse was very patient and explained everything that was going to happened and why he needed to have it. It took about 25 minutes to get him to have it. But he had it in the end she praised him and told him he should be very proud of himself We could not have asked for a better Nurse. If possible please pass our thanks on to her. [name removed] & [name removed]

Suggested improvements
Nothing it was an excellent service and [name removed] says next time he needs a vaccination he want to go back there

Experience
Kindness
Understanding
Listening
Safe
 
Review of 0-19 Service Immunisation Team
8th July 2023


My don Has adhd and a needle phobia the nurse was absolutely fantastic with him - there was no pressure or rush and we got there in the end thanks to her patience and empathy- thanks so much

Suggested improvements
No

Experience
Dignity/Respect
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Staff
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Community Services - Northamptonshire Healthcare NHS Foundation Trust was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Short link to review Community Services - Northamptonshire Healthcare NHS Foundation Trust: http://iwgc.net/ejptl