Community Services - Northamptonshire Healthcare NHS Foundation Trust

Community Services - Northamptonshire Healthcare NHS Foundation Trust 2023-04-08 Person 5 5 0

Excellent service.

Community Services - Northamptonshire Healthcare NHS Foundation Trust 2023-04-08 Person 5 5 0

For the last two years. I have been looked after to highest possible extent. The staff are wonderful, caring, and professional.

Community Services - Northamptonshire Healthcare NHS Foundation Trust 2023-04-08 Person 5 5 0

Community Services - Northamptonshire Healthcare NHS Foundation Trust 2023-04-08 Person 4 5 0

Friendly care.

Open all days of the week, perhaps online or app - based booking service.

Community Services - Northamptonshire Healthcare NHS Foundation Trust 2023-04-07 Person 2 5 0

I completed this survey in consultation with my grandmother who was in the care of Turn Furlong. She gave a much higher rating for aspects of her care than I would have given. I will be making a separate complaint to the Care Quality Commission because I was appalled by the treatment of my grandmother I witnessed on multiple occassions. My grandmother was not listened to when she asked for her care to be altered. She often refused to eat her dinner at night because she was given the same meal repetitively that she did not like. The carers would remove her full plate and not ask her whether she wanted anything else. My grandmother lost weight rapidly. She developed Deep Vein Thrombosis because she was not getting up and moving around. She has been discharged without mobility, whereas she had full mobility before she went in to care. My grandmother also was left to her own devices on multiple occasions and she often experienced cognitive decline because she was left with no one to talk to. Overall, her care was atrocious.

See above.

Community Services - Northamptonshire Healthcare NHS Foundation Trust 2023-04-06 Person 5 5 0

[name removed] has been amazing, she’s explained every step and worked with us to find the right medications and right levels. It has been a long process but that was absolutely needed to get the issues resolved once and for all

Nothing, the service has been more than we expected and hoped for

Community Services - Northamptonshire Healthcare NHS Foundation Trust 2023-04-06 Person 5 5 0

It helped me and my son a lot

I don't know

Community Services - Northamptonshire Healthcare NHS Foundation Trust 2023-04-05 Person 5 5 0

My health visitor, [name removed] is just such a lovely person. I’m so glad I’ve got [name removed] as my child’s health visitor. She has made me feel at ease, boosted my confidence, always gives her time to us and always is there if I need her. [name removed] is someone who will answer any question you have and is so approachable. Myself and my family are so thankful for [name removed]’s support.

Nothing

Community Services - Northamptonshire Healthcare NHS Foundation Trust 2023-04-05 Person 5 5 0

I enjoy my calls with [name removed] and wish to continue. I am very grateful for the service as i have someone different to talk too

Nothin g needs to be changed.

Community Services - Northamptonshire Healthcare NHS Foundation Trust 2023-04-05 Person 4 5 0

[name removed] made it a lovely visit, any worries was answered

N/A