Community Services - Northamptonshire Healthcare NHS Foundation Trust

Billing Road, Northampton, NN1 5BD
 
80,983 reviews

Reviews

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Reviews

 
Page 35 of 7451
 
Review of Employment Service
5th April 2023


[name removed] has made me feel heard and supported, on a huge degree. I had spent a large duration of time within the services, receiving little to no support, prior to meeting [name removed]. That experience had concluded in me feeling lost, alone and hopeless. Since moving to the Northamptonshire area and meeting [name removed], I have received the care and understanding that I did not believe was obtainable. I have gained knowledge, confidence and overcome a great deal, with his support and guidance. Upon our meetings, we discuss some worries or concerns that I may be experiencing and we take our time processing and coming up with resolutions. We discuss opportunities, research vacancies and interests. We incorporate my interests into possible career options. As well as this, [name removed] had even offered to visit my place of work, to help them understand my areas of difficulty and how to help everyone obtain a healthy working atmosphere. I am beyond grateful to have had the experience of working with [name removed], our meetings are always greatly beneficial; even on a bad day, when I just need a reason to get me out of the house.

Suggested improvements
At this point, I have nothing to declare in order to better this service. [name removed] is always punctual, understanding, polite and friendly. We meet up in a local coffee shop, which makes it more relaxed and comfortable. I am happy with all that I have experienced so far and couldn't ask for more.

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Review of 0-19 Service Family Nurse Practitioner Team
4th April 2023


Was fantastic having support on a regular basis, especially being the the same person each time. We were able to build trust and friendship which enabled us to share personal feelings

Suggested improvements
Stayed with us longer

Dignity/Respect
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Staff
Safe
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Cultural needs
Parent Dignity
Experience
 
Review of CMHT Psychology (South)
4th April 2023


My CBD therapist [name removed] was always very kind, professional and supportive. I felt safe and understood. He was able to understand my needs and kindly with patience lead me on the therapeutic process. Therapy with [name removed] was very helpfull.

Suggested improvements
I am fully happy with therapeutic process, thank you.

Experience
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Safe
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Review of 0-19 Team Kettering
4th April 2023


If the doctor had given me this form I could have done it and moved onto the next stage. I think everyone has such individual needs that this group meeting doesn’t work.

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Dignity/Respect
Parent Dignity
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Information
Staff
Safe
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Cultural needs
 
Review of 0-19 Team Kettering
4th April 2023


Workshop required completion of charts as a pre requisite, but assumed this hadnt been done, so would have been helpful to focus on next steps

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Dignity/Respect
Parent Dignity
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Staff
Safe
Supported
Cultural needs
 
Review of Crisis Café - Northampton
3rd April 2023


I can't fault the Northampton crisis cafe so supportive better than the day service. Staff are brilliant supportive and very caring

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Rating not given.
Spiritual needs
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Review of 0-19 Team Kettering
1st April 2023


Was seen and treated for and elbow injury by [name removed] at Corby diagnostic centre. He was kind and professional. I came across other staff members who were helpful giving directions and assisting me with obtaining a mask. Excellent care from them all.

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Dignity/Respect
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Information
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Safe
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Spiritual needs
Cultural needs
 
Review of 0-19 Team Kettering
1st April 2023


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Cultural needs
 
Review of 0-19 Team Kettering
1st April 2023


The continence workshop was good. It gave a good insight into reasons for inconvenience and how to approach them. The delivery was good from my personal perspective. I do feel a six week wait to see if the program is successful is a bit to long. I also am still unsure how to support my child at school with her continence needs. I feel, the program could benefit a class teacher to help them understand a pupils continence needs, if a child only wets in school. As psychological stress (pace of learning) and peer bullying ( other pupils hiding in toilets waiting to frighten a child) are contributing to our child’s wetting at school. What work can be done with schools? Thank you kindly and best wishes.

Recommend
Dignity/Respect
Parent Dignity
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Information
Staff
Safe
Supported
Cultural needs
 
Review of Continence Service
30th March 2023


Patient thanked [name removed] for the advice she gave and that worked wonders.

Suggested improvements
none

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Rating not given.
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Rating not given.
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Page 35 of 7451

Community Services - Northamptonshire Healthcare NHS Foundation Trust was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Short link to review Community Services - Northamptonshire Healthcare NHS Foundation Trust: http://iwgc.net/ejptl