Community Services - Northamptonshire Healthcare NHS Foundation Trust

Billing Road, Northampton, NN1 5BD
 
80,983 reviews

Reviews

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Dignity/Respect
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Staff

Reviews

 
Page 33 of 7451
 
Review of Children's Continence Service
8th April 2023


He was listened to and spoken to keep him involved.

Suggested improvements
Nothing.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Cultural needs
Parent Dignity
Experience
 
Review of Children's Continence Service
8th April 2023


Getting to know [name removed] and his environment that he is comfortable in.


Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Cultural needs
Parent Dignity
Experience
 
Review of Recovering Independence Bed Unit (RIBU) - Turn Furlong
8th April 2023


There are some areas that need work.

Suggested improvements
Mental health is as important as physical health not enough active in groups.

2023-05-03 09:53:51
Response from Community Services - Northamptonshire Healthcare NHS Foundation Trust

Thank you for your review. We absolutely agree that mental health and wellbeing are as important as physical health and can have huge effect on recovery, many of our patients have been through major life changing experiences during their illnesses. We can support at RIBU with access to IAPT and can help you with telephone calls to access this service. Our GPs can refer to Community Mental Health Team for advice and support. We are also here to listen to you and your loved ones and are available to answer any questions you may have.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
Experience
 
Review of Children's Continence Service
8th April 2023



Kindness
Understanding
Listening
Safe
Experience
 
Review of Recovering Independence Bed Unit (RIBU) - Turn Furlong
8th April 2023



2023-05-03 09:57:38
Response from Community Services - Northamptonshire Healthcare NHS Foundation Trust

Thank you for your review. I am sorry that it was your experience that information was not passed onto staff at each shift change. We have devised a new handover for this new unit and will continue to look at it and make improvements.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
Experience
 
Review of MSK Fracture Clinic
8th April 2023


Suggested improvements
Nothing.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Cultural needs
Experience
 
Review of Children's Continence Service
8th April 2023


[name removed] came out to the house and met [name removed] personally in his own environment. Thereby understanding the care and help he requires.


Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Cultural needs
Parent Dignity
Experience
 
Review of MSK Fracture Clinic written by
8th April 2023



Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Rating not given.
Cultural needs
Rating not given.
Experience
 
Review of Recovering Independence Bed Unit (RIBU) - Turn Furlong written by
8th April 2023



2023-05-03 09:54:05
Response from Community Services - Northamptonshire Healthcare NHS Foundation Trust

Thank you for your review.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual needs
Rating not given.
Cultural needs
Rating not given.
Experience
 
Review of Recovering Independence Bed Unit (RIBU) - Turn Furlong
8th April 2023


I feel good.

Suggested improvements
Not just.

2023-05-03 09:24:54
Response from Community Services - Northamptonshire Healthcare NHS Foundation Trust

Thank you for your review.

Dignity/Respect
Involvement
Rating not given.
Information
Staff
Rating not given.
Safe
Supported
Spiritual needs
Cultural needs
Experience
 
 
Page 33 of 7451

Community Services - Northamptonshire Healthcare NHS Foundation Trust was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Short link to review Community Services - Northamptonshire Healthcare NHS Foundation Trust: http://iwgc.net/ejptl