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8th April 2023


Issues with having to explain its required { } each shift change.


3rd May 2023
Response from Community Services - Northamptonshire Healthcare NHS Foundation Trust

Thank you for your review. I am sorry that it was your experience that information was not passed onto staff at each shift change. We have devised a new handover for this new unit and will continue to look at it and make improvements.

Dignity/Respect
Involvement
Information
Staff
Safe
Supported
Rating not given.
Spiritual understanding
Cultural needs
Experience