Brook Dudley

Brook Dudley 2024-09-12 Person 4 5 0

The staff at the Brook Dudley were brilliant. Had a really experience.

Would have been nice to start the appointment on time.

Brook Dudley 2024-09-11 Person 5 5 0

Service was welcoming and efficient

Nothing. The service was excellent

Brook Dudley 2024-09-09 Person 5 5 0

Everything was excellent

I think is ok no chance nothing

Brook Dudley 2024-09-07 Person 5 5 0

Becky’s service was exceptional. She made me feel comfortable and at ease throughout my appointment. I told her that I felt faint before my blood test and she followed all the correct steps in order to provide me with the best care. My appointment couldn’t have gone any better. Thank you Becky! :)

N/A

Brook Dudley 2024-09-06 Person 5 5 0

Knowledgeable, understanding, non-judgemental.

Nothing as was outstanding.

Brook Dudley 2024-08-20 Person 4 5 0

The lady who saw me was so kind & really helped me understand the contraception I was choosing. She made me feel very comfortable

The waiting times were too high, I waited for over an hour and a half after calling and asking when to come in too. Perhaps start taking appointments too

Brook Dudley 2024-07-29 Person 5 5 0

Friendly, relaxed but professional both on the phone and face to face.

N/a

Brook Dudley 2024-07-18 Person 5 5 0

Amazing service from the ladies who work here.

Waiting times was quite excessive. I almost waited 2 hours :-(

Brook Dudley 2024-07-18 Person 4 5 0

Staff wise lovely, clearly love their job and all get on well. Only didnt get top scores for first one is due to being there 3 hours and a chunk of this was they have dinner break guessing at same time but i rang so this should have been mentioned to me and id have come later i was persuaded to come there and then as nobody waitng and then still ending up waiting 2 n half hours just need more staff or booking option for people who work.

Said it in above the waiting times arw ludicrous need more nurses or atleast allude to how long the wait will be when there or ringing up. Wasnt ever long waits when was at Russells hall. But i get its not staff fault if only a few of them.

Brook Dudley 2024-07-12 Person 5 5 0

I gave my opinion

More stuff less waiting time