Brook Burnley

Brook Burnley 2021-06-21 Person 5 5 0

Service was brilliant, was booked in with no issues over the phone. Staff are really helpful and I was able to get what I needed.

Nothing, I think brook is working well due to covid.

Brook Burnley 2021-05-28 Person 5 5 0

Lovely service over the phone, answered all my questions.

The only issue was waiting a week for a appointment but it is only expected due to the current times and situations.

Brook Burnley 2021-04-26 Person 5 5 0

I was spoken to with respect and I was very happy with the service I received by the nurse.

Absolutely nothing, everything was perfect.

Brook Burnley 2021-04-20 Person 5 5 0

I had such a comfortable and calming experience at brook on Monday, they made sure i knew exactly what my procedure entailed, what they was going to do and that I was comfortable at all times. I went for my first injection, I was treated with kindness and respect. They made sure all cleaning standards was up-kept and that they was safe and so was I. I would recommend the service to anyone, especially young people who are nervous about going to the service. All the staff are amazing and so kind.

Honestly nothing, everything about the service is amazing and should carry on the way they are going.

Brook Burnley 2021-04-19 Person 5 5 0

Staff are very comforting and caring!

Nothing service is great.

Brook Burnley 2021-03-15 Person 5 5 0

I have been going since I was 18 for my contraceptive injection and I have always felt well looked after and they make sure you have all the information.

Nothing

Brook Burnley 2021-03-14 Person 5 5 0

Debbie was really professional and helpful made feel comfortable

Not much to add

Brook Burnley 2021-03-08 Person 5 5 0

Brook have been amazing throughout the years I have been going there. The staff are really helpful, friendly and care about what is best for you.

The service provided to me was exceptional and I can’t think of anything that needs doing to be improved.

Brook Burnley 2021-02-22 Person 5 5 0

The staff are very friendly and welcoming both in the clinic and over the phone. The clinic was very clean and covid safe with ppe and hand sanitiser stations. They make the visit very comfortable and personal which makes you feel like you can talk to them about any concerns. They also provide you with information for people you can call if you need help and how to book STI testings if you need one.

N/A

Brook Burnley 2020-05-26 Person 5 5 0

Very comfortable environment, staff are friendly and easy to talk to. Helpful with any questions I have.