Brockfield House

Kemble Way, Wickford, Essex, SS11 7FE
 
153 reviews

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Review of Forensic Psychological Services – Brockfield House
30th August 2022


I don't know

Suggested improvements
I don't know

Experience
Dignity/Respect
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Staff
Safe
Safety of care
 
Review of Forensic Psychological Services – Brockfield House
30th August 2022


I’ve done around 4 sessions so far. I feel like I can get stuff off my chest and talk about the nitty gritty that I need to say in psychology

Suggested improvements
No not really

Experience
Dignity/Respect
Involvement
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Staff
Safe
Safety of care
 
Review of Forensic Psychological Services – Brockfield House
30th August 2022


I’ve enjoyed doing the psychology, I’ve thoroughly enjoyed it. Amy was brilliant, you’ve been brilliant and it’s really helped. I feel as though I’ve responded well to it. You’ve got to know me well and it’s been a pleasure. It has been very professional. I’m quite experienced with psychology, I have under care for many years and it has been brilliant.

Suggested improvements
No, not really. Nothing springs to mind

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care
 
Review of Forensic Psychological Services – Brockfield House
30th August 2022


N/a

Suggested improvements
Not sure. More structured diagnostics and being more assertive telling me why I’m here because I have thoughts about it

Experience
Dignity/Respect
Involvement
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Staff
Safe
Safety of care
 
Review of Forensic Psychological Services – Brockfield House
30th August 2022


I just think both psychology have been really respectful and trustworthy. At first I was against doing psychology and over time it has done really well for me

Suggested improvements
No I don’t think so

Experience
Dignity/Respect
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Staff
Safe
Safety of care
 
Review of Forensic Psychological Services – Brockfield House
30th August 2022


It seems quite good.

Suggested improvements
I don’t think so, you’re doing as good as you can

Experience
Dignity/Respect
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Staff
Safe
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Review of Forensic Psychological Services – Brockfield House
25th August 2022


.

Suggested improvements
I feel strongly that the food is often very substandard, the showers only seem to run very hot / scalding, some of the occup therapies can seem insulting iteligence and the whole service is not best geared towards patients mental or physical health improvement, in fact quite the opposite.

2022-08-31 15:46:56
Response from Brockfield House

Thank you for taking the time to provide your feedback on the Forensic Psychological Services (Brockfield House). We are sorry you found our services below the standard of which we would expect. Please accept our apologies for any upset this may have caused you. We are keen to discuss this more with you and identify opportunities for learning. Please contact our Patient Advise & Liaison Service (PALS) by emailing them directly at epunft.pals@nhs.net or by Telephone on 0800 0857935 if you would like to discuss the matter.

Experience
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Staff
Safe
Safety of care
 
Review of Forensic Psychological Services – Brockfield House
25th August 2022


have bean understanding the pycoligy and seeing the point in it

Suggested improvements
everything seemed to go ok in the meetings with them

Experience
Dignity/Respect
Involvement
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Staff
Safe
Safety of care
 
Review of Forensic Psychological Services – Brockfield House
25th August 2022


Regarding the concept of giving and taking, (human compassion and kindness), an experience of mine where I wanted to give another patient an old coat of mine that was no longer wanted by myself, this was not allowed on the ward - quite simply to safeguard any arguments over giving and taking. Which could be understood to a degree, but its turning one's back on compassion and giving and taking, and kindness. So basically in this particular hospital it is not allowed for us to give or to accept items from each other, which I think is quite sad to turn our backs on the cup of human kindness.

Suggested improvements
My psychologist (Lydia Sear), I find her to be very efficient at her job. She asks me all the correct things, which I am very comfortable to answer, and I find that very helpful. I find her to be very understanding in what I have to say regarding my past where my illness is concerned. And she has helped me to rationalise my thinking in for the better, regarding my illness.

Experience
Dignity/Respect
Involvement
Information
Staff
Safe
Safety of care
 
Review of Forensic Psychological Services – Brockfield House
25th August 2022


I enjoyed it very much and felt very well looked after

Suggested improvements
Could go to the IT room for the sessions

Experience
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Safe
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