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Brockfield House
2022-08-25
Person
2
5
0
25th August 2022
.
Suggested improvements
I feel strongly that the food is often very substandard, the showers only seem to run very hot / scalding, some of the occup therapies can seem insulting iteligence and the whole service is not best geared towards patients mental or physical health improvement, in fact quite the opposite.
31st August 2022
Response from Brockfield House
Thank you for taking the time to provide your feedback on the Forensic Psychological Services (Brockfield House). We are sorry you found our services below the standard of which we would expect. Please accept our apologies for any upset this may have caused you. We are keen to discuss this more with you and identify opportunities for learning. Please contact our Patient Advise & Liaison Service (PALS) by emailing them directly at epunft.pals@nhs.net or by Telephone on 0800 0857935 if you would like to discuss the matter.