Reviews
Reviews
I'm sorry, but I can't remember the date of my last appointment, so the date I have given is an estimate. The appointment was within the last 3 weeks or so. However, Valerie Dowley explained to me how the dressing worked and what to do if I had any problems. I was involved throughout and asked if I had any questions about the dressing, and told what to expect whilst it was in use. She was polite and helpful and also explained what the next step would be if this dressing didn't work!
The carers are patient, helpful and always make time. 'Nice people'
Can't think of any improvements.
Happy with the care provided (satisfied).
There wasn't enough time to think about what was happening and to ask questions. Sometimes it felt rushed.
The day staff went out of their way to make me comfortable, relaxed and make me feel welcome Sipo, Becky the cleaner and of course Paula the site manager, the nurses, everyone! Food was excellent. Medication was delivered on time dna done cheerfully. Medical situation was established promptly. In my opinion no improvements necessary.
I am pleased how it's run.Thanks.
All the nurses are highly professional and conscientious. They are also friendly and approachable and willing to answer questions and provide information about treatment etc. They have also proved most perspicacious about which medication would be most effective to promote healing for pain - relief in in my case - very effective. In spite of being pressurized - the clinic is always busy, they are marvelous at being calm and giving the patient time, which all helps the patients well-being. One way in which things could be made more pleasant.
Everything that was asked of the staff was done plenty and professional without fail.
Quick response. Staff listened and acted promptly. Hospital bed installed in good time.
Would help families to know that services like cars were available.
The shortage of staff .
More staff.