Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Berrywood Hospital
2022-12-14
Person
5
5
0
Review of Meadowbank Unit
14th December 2022
Berrywood Hospital
2022-12-14
Person
5
5
0
Review of Meadowbank Unit
written by
14th December 2022
I feel safe.
Suggested improvements
No.
Berrywood Hospital
2022-12-14
Person
5
5
0
Review of Meadowbank Unit
14th December 2022
Berrywood Hospital
2022-12-14
Person
4
5
0
Review of Meadowbank Unit
14th December 2022
Staff very compassionate, laid back and supportive.
Suggested improvements
More staff on the ward.
2023-01-03 09:07:39
Response from Berrywood Hospital
Thank you for your review. I will raise your comment about staff numbers with the manager. Best wishes, Hugh Jones, Patient experience Manager
Berrywood Hospital
2022-12-14
Person
4
5
0
Review of Meadowbank Unit
14th December 2022
Berrywood Hospital
2022-12-14
Person
4
5
0
Review of Meadowbank Unit
14th December 2022
I have had been here long but I like it very friendly staff.
Suggested improvements
No.
Berrywood Hospital
2022-12-08
Person
4
5
0
Review of Bay Ward
8th December 2022
Staff tried their hardest to keep me distracted staff are always willing to talk to me.
Berrywood Hospital
2022-12-08
Person
4
5
0
Review of Bay Ward
8th December 2022
All care was good.
Suggested improvements
No all care so far was good.
Berrywood Hospital
2022-12-08
Person
4
5
0
Review of Bay Ward
written by
8th December 2022
Nurses are lovely.
Berrywood Hospital
2022-12-08
Person
2
5
0
Review of Bay Ward
8th December 2022
The communication on plans and treatment and actions post ward round are really poor. Night staff do not tend to interact ith the patients much - some do but most do not. The key named worker does not do check ins with the patient and always seem too busy for staff to give 1:15 The OT is set at a very basic level which does not suit a lot of patients.
2023-03-08 15:36:18
Response from Berrywood Hospital
We are really sorry to hear this, we take sleeping on shift and missing the checks very seriously and I will feed this back to the team. We are planning on bringing in some more structured activities for the evenings and weekends to supplement the therapy that happens in the working week. We have started putting up ward round times and introducing a morning meeting with the OT and ward staff to improve communication and install some structure.
