Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Berrywood Hospital
2023-02-16
Person
5
5
0
Review of CAMHS Inpatients -The Burrows
16th February 2023
Berrywood Hospital
2023-02-16
Person
5
5
0
Review of CAMHS Inpatients -The Burrows
16th February 2023
Staff are kind, caring and supportive really helpful. [name removed] is the best staff member.
Suggested improvements
Make sure patients are okay.
2023-02-27 09:25:32
Response from Berrywood Hospital
Thank you for your comments. Please speak to a member of staff if you are worried about anything. Best wishes, Hugh Jones, Patient Experience Manager
Berrywood Hospital
2023-02-16
Person
5
5
0
Review of CAMHS Inpatients -The Burrows
16th February 2023
Because they are really annoying but I love them. : )
Suggested improvements
I guess there is nothing.
Berrywood Hospital
2023-02-16
Person
5
5
0
Review of CAMHS Inpatients -The Burrows
16th February 2023
Very supportive and caring.
Suggested improvements
Nothing.
Berrywood Hospital
2023-02-11
Person
3
5
0
Review of Harbour Ward
11th February 2023
I feel I was not treated right as a patient so far. 31/1/23.
2023-02-27 09:29:32
Response from Berrywood Hospital
I am really sorry you feel this way. Please contact our confidential help line (pals) on 0800 917 8504. Best wishes, Hugh Jones, Patient Experience Manager
Berrywood Hospital
2023-02-11
Person
4
5
0
Review of Harbour Ward
11th February 2023
2023-03-06 10:14:17
Response from Berrywood Hospital
You will be involved in your aftercare plan. Please speak to the ward matron if you have any concerns. Best wishes, Hugh Jones, Patient Experience Manager
Berrywood Hospital
2023-02-11
Person
4
5
0
Review of Harbour Ward
11th February 2023
Berrywood Hospital
2023-02-10
Person
2
5
0
Review of Cove Ward
written by a patient
10th February 2023
Suggested improvements
I didn't feel like the staff were approachable most at the time. They didn't support me when I was distressed. They should be more supportive towards the patient and made time for them.
2023-02-21 15:03:51
Response from Berrywood Hospital
I am really sorry you had this experience. Our staff may be busy doing other things, but should always make time for you. I have shared your comment with the ward manager. Best wishes, Hugh Jones, Patient Experience Manager
Berrywood Hospital
2023-02-10
Person
4
5
0
Review of Cove Ward
10th February 2023
Because I felt everything was pretty much cared for except full options could be better.
Suggested improvements
Food better maybe.
2023-02-21 15:04:55
Response from Berrywood Hospital
We welcome comments about the quality of food, which are then discussed at patient/staff meetings. Thank you. Hugh Jones, Patient Experience Manager
Berrywood Hospital
2023-02-08
Person
4
5
0
Review of Older Peoples Mental Health Team - Northampton
8th February 2023
Supported over years by service. Always given kindness time and responded to concerns which raised primarly [name removed] main content. Took time to get to know my father and support his dementia. Always listened to and supported me as his carer. Advice always appropriate. Did not use Jagon and given in a clear and calm manner. This service as a whole and [name removed] as a point of contact had been invaluable in helping me to support care for my dad.
Suggested improvements
To be able to have a face to face appointment offered at least once a year is invaluable to me as in carer and helped me to keep doing. It is preferable to OP as specialist. This service needs to continue.
