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Berrywood Hospital
2023-02-10
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5
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Written by a patient
Written by a patient 10th February 2023
The staff can be helpful, but I found it hard to express myself and my personal feeling to them. I didn't feel at times that they had the time to listen to my {}glue relevant help. They found to be busy doing computer work and didn't {} patient enough.
Suggested improvements
I didn't feel like the staff were approachable most at the time. They didn't support me when I was distressed. They should be more supportive towards the patient and made time for them.
21st February 2023
Response from Berrywood Hospital
I am really sorry you had this experience. Our staff may be busy doing other things, but should always make time for you. I have shared your comment with the ward manager. Best wishes, Hugh Jones, Patient Experience Manager