The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery
3,609
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The James Cochrane Practice
2024-07-02
Person
4
5
0
2nd July 2024
Face to face at the surgery isn’t too bad but over the telephone can be difficult and take quite a long time. That said the staff are always apologetic and very helpful.
Suggested improvements
Sorry I can’t as demand for help is always going to be greater than the available help you you are able to provide.
The James Cochrane Practice
2024-07-02
Person
4
5
0
2nd July 2024
No problem with appointments
Suggested improvements
My appointment and referral could not have been better
The James Cochrane Practice
2024-07-02
Person
4
5
0
2nd July 2024
Not enough appointments available.
Suggested improvements
Offer more appointments.
The James Cochrane Practice
2024-07-02
Person
5
5
0
2nd July 2024
Very happy with my visit thank you
Suggested improvements
Happy with my treatment
The James Cochrane Practice
2024-07-01
Person
5
5
0
1st July 2024
Don't have to wait long for reception answering, neither appointment to see doctor.
Suggested improvements
Nothing
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk