The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery
3,608
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The James Cochrane Practice
2017-10-24
Person
1
5
0
Written by a carer
Written by a carer 24th October 2017
My family and I are now leaving this drs practice. We can never get an appointment with an actual doctor - even when our baby is poorly. Same story we are told time and time again - no appointments but you can see a nursing practitioner! The former are pretty lousy - but the latter are even worse. I imagine it is just a matter of time before a serious medical incident - life lost - occurs due the atrocious care given by this practice.
The James Cochrane Practice
2015-02-25
Person
2
5
0
Written by a carer
Written by a carer 25th February 2015
They were always nice and amazing with kids just never helped, never seen things that other doctors have seen straight away! They always said things like 'he'll be fine' or when I asked eg.why is my son has high fever for weeks , they answered 'I don't know what's wrong, probably a virus' ([name removed]) or 'no clue' ([name removed]) etc. so we left the surgery and it came out my son got enlarged adenoid and even turbonate so he was referred to ENT since and gets help. So even if they are very kind and friendly, they weren't very professional.
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk