The James Cochrane Practice
Helme Chase Surgery, Burton Road, Kendal, Cumbria, LA9 7HR Also known as: Helme Chase Surgery, Maude Street Surgery
3,609
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The James Cochrane Practice
2022-11-05
Person
4
5
0
5th November 2022
Everything good.
Sometimes hard to get an appointment
Suggested improvements
Nothing in this instance
The James Cochrane Practice
2022-11-05
Person
4
5
0
5th November 2022
Not had any problems
Suggested improvements
Nothing
The James Cochrane Practice
2022-11-05
Person
5
5
0
5th November 2022
My Doctor has been very helpful allowing a time for me to visit, and giving me the help I require.
Suggested improvements
I have nothing to add, the time given has been really appreciated and allowed me to get access to the help I need.
The James Cochrane Practice
2022-11-05
Person
4
5
0
5th November 2022
First face to face appointment for over 2year. Good
Suggested improvements
Nothing
The James Cochrane Practice
2022-11-04
Person
4
5
0
4th November 2022
Generally a good and helpful visit with a good outcome. I was somewhat confused by the check in system which was not clear ( to me and I am at ease with tec and it may not have been working correctly) and I was in the wrong waiting room. Reception did not seem to be looking to guide people to the right place.
Suggested improvements
I’ve used the auto check in before but it seems not to be working properly this time. I wan not totally sure the reception staff were looking help people to get to the right place
The James Cochrane Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Profile
We take pride in offering the highest standard of patient centred healthcare for the community of Kendal and the surrounding areas. Operating across 2 sites, we are the largest General Practice in the South Lakes area and offer a range of services at both. We offer some evening and weekend appointments.
We understand the importance of listening to our patients, and reflecting on feedback so that we can make improvements if necessary. Its also great to hear when we're making a positive difference!
Thank you for taking the time to share your experiences with us, we really appreciate it.
Resources
Short link to review The James Cochrane Practice: http://iwgc.net/ecatk