Billingshurst Surgery

Billingshurst Surgery 2024-09-01 Person 4 5 0

I have always found staff helpful at Billinghurst surgery

At no point was I advised that I would be seeing a Nurse Practioner and was under the impression I was seeing a Doctor. I have no issues with the person I saw, she was professional and very nice. I only realised when she had to consult a Doctor. I appreciate that you would only have well-qualified personnel working at the Surgery, but I do think patients need to be told up front if they are not seeing a Doctor.

Billingshurst Surgery 2024-08-31 Person 2 5 0

The appointment didn’t take place. It was cancelled at the last moment while I was waiting in the car park. Perhaps I should charge for a missed appointment like the NHS constantly threatens patients?

Not cancelled the sppointment

Billingshurst Surgery 2024-08-30 Person 4 5 0

Dr. Saunders is ALWAYS so lovely and makes me feel at ease. Shes great.

On check in said they were on time. Ended up being 15 minutes late due to my doctor being called to sign for something. I was already very nervous for appointment so this didn’t help having to wait longer.

Billingshurst Surgery 2024-08-29 Person 4 5 0

Lydia was very helpful with my problem and the appointment was on time and went very well. It is not always easy to get an appointment but it is getting easier now.

Nothing, all was good thank you.

Billingshurst Surgery 2024-08-28 Person 5 5 0

Your Staff are both helpful and friendly

Cannot think of anything!