Billingshurst Surgery

Billingshurst Surgery 2014-11-28 Person 2 5 0

Receptionists need to have a better phone manner and to have more patience on the phone. Poor customer service.

Billingshurst Surgery 2014-11-13 Person 4 5 0

The fact that you can call one day and generally get an appointment for the next day is excellent. Happy to see any of the doctors as they are all excellent now in our view. Reception staff and those on the phone are nearly always helpful and patient. You do sometimes have to wait but I think that is mostly because the doctors/nurses take extra care and don't rush you unless they have to. More relaxing music rather than radio would be nice when having to wait! Hard to find a better surgery in our view as a family and certainly from speaking to people outside the area.

Billingshurst Surgery 2014-11-03 Person 5 5 0

I think that this surgery is a beacon of excellence within the NHS. Appointments are sometimes a bit late but that tends to be because the doctors take the time to talk to patients. My only (somewhat tongue in cheek) criticism is that there is a lack of magazines etc in the waiting room but I am trying to rectify this by handing in copies of Car, Today's Golfer, etc