Billingshurst Surgery

Billingshurst Surgery 2024-08-21 Person 5 5 0

Everything was exceptional the service given upon arrival to the point where we dd the immunisation very friendly people

Loved the service nothing to alter it

Billingshurst Surgery 2024-08-21 Person 4 5 0

Long wait times on phones. Econsult doesn't always get you to the appropriate end point, as it forces lines of questioning inappropriately.

Shorter queues on phones

Billingshurst Surgery 2024-08-21 Person 4 5 0

Impossible to get an appointment over the phone. Can only get an appointment by filling out a form online

Receiving sooner appointment dates/times

Billingshurst Surgery 2024-08-20 Person 4 5 0

I think it has become easier recently. In this instance, the suggestion of an appointment came from the surgery, triggering by my request for compression stockings. It is more difficult to get an appointment when it’s the patient who wants a consultation than it is when a doctor or nurse initiates the process.

I was very satisfied with my experience on this occasion. Nothing could have been done better.

Billingshurst Surgery 2024-08-17 Person 5 5 0

I saw a nurse who was polite, professional and friendly and she gave excellent advice to manage my condition.

Nothing