Psychiatry-UK

Written by a private patient

The doctors and team were very prompt in their responses and the web portal was very easy to use

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Written by a NHS patient

Good communication during the whole process and quick response considering pandemic restrictions. I would definitely recommend this service.

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Written by a private patient

We aren’t a family who really posts reviews, but this one felt necessary. Though, it’s difficult to put in to words what the team at Psychiatry UK have done. This our story. Having a child with ‘disabilities’ is something that few people truly get, particularly when they are academically successful. For us, the journey has been really long, with multiple diagnoses and interventions, yet not a lot had changed except services became more fixed in shape. A shape that did not fit however hard the local teams tried. So we went back to our instincts and booked an private ADHD assessment with Psychiatry UK. Anticipating some issues as we were also contending with a restrictive eating disorder, we messaged the team, and thankfully Dr Roberts agreed to help. All we can say is it was like a saint arrived. It was clear from the report that he got the situation, issues and experience! The report gave the best assessment and likeness to of all the reports we have ever received. It was the first time that a psychiatrist or psychologist truly understood, and knew how to approach and communicate with the various issues that were at play. Then came titration. We all knew, and Dr Roberts had made us aware of the challenge. But, in a supportive and sensitive way got me motivated to take responsibility and own it. It was a challenge. It was a long and hard process, with many up, downs, and turn arounds, and at many points a reality check. Throughout, Hannah, Dr Roberts and the GP communicated well, and demonstrated the patience, knowledge and understanding. The experience was personal, with the eating disorder acknowledged and worked with, and at not point was it made to be an insurmountable problem. On what felt like out last try it clicked. The change was stark: ‘brain, head and body’ were finally connected. Something which has shone through in the most beautiful way in multiple parts of life. Coming home to a young adult, fed, dressed, working on their PhD and walked dog is something that was a distant dream to us. It’s nice to now be able to cuddle up on the sofa come of an evening, together, calmly, in a clean house and watch a film. To many this may feel like nothing, but to us it feels like the world. To Dr Roberts, Hannah, and the team at Psychiatry UK, thank you for giving us this the greatest gift, it’s been worth every penny.

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Written by a NHS patient

I am very pleased with the assessment I received. The online video appointment suited my schedule and took place on the weekend in the evening which enabled me to take the appointment without booking time off from work. The psychiatrist Dr. Hari was very polite, professional and efficient during the appointment. He had received the pre-assessment documents I completed and asked relevant questions that led to my diagnosis. He provided additional scientific information about the condition and answered all the questions I had. He also gave information on communities on social media site I could join for support and to better understand my condition. I would highly recommend using Psychiatry-UK for an assessment.

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Written by a NHS patient

Talking to another person, a stranger, about personal issues and challenges is never a fun experience. Dr Tambimuttu managed to balance the demands on him as a clinician with a large case list and his focus on me in excellent balance. If you find the process jarring and tricky, keep with it, I left feeling understood and well advised - it is the first step in a long journey but we are underway!

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Written by a NHS patient

I’ve had a great experience with Psychiatry- UK. All involved including admin, my prescribing nurse and psychiatrist have been nothing but helpful. I felt fully supported and listened too throughout. Any questions I had were promptly responded to and medication sent without issue. It was important through titration, that weekly feedback was given from myself - and when this was submitted, a timely response with advice or answers to questions followed. I’ve received lots of information for my condition including websites, recommended reading and lifestyle changes. All really helpful going forward. A big thank you to all at Psychiatry UK.

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Written by a private patient

While my psychiatrist was just amazing and reassuring, it seems like their service has been badly impacted due to covid which leads nurses to give unreliable information about the waiting time: first it was 4 weeks , then 6 weeks and once the 6 weeks are up, they cannot provide information anymore and just apologise for the delay. Apologising is good when you see some changes behind however in this case, no one answers the phone , and nothing seems to be done regarding the delays which is really frustrating since you would have already paid the first 360£ for the first appointment. Overall I feel abandoned after having paid the first fees and do not understand how everyone else writing reviews is receiving great care which is the reason why I would not recommend it to anyone. I do not know if I would have went ahead if I knew how the service would be, everyone is affected by covid, it’s been going on for a year now, and for a service that is so expensive and dealing with people that come to them for help I would have expected a bit more organisation and a bit more than “all we can do is to apologise for the delay”.

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Written by a private patient

Obviously the question about cleanliness is not applicable but I chose the five star rating to highlight my positive experience with Dr Hari. I cannot think of anything that would have improved my experience today. I am grateful for the time given to me and for the outcome of the assessment. The treatment pathway was explained clearly and the mechanisms of the medication were explained at an appropriate level of comprehension. I felt listened too and respected throughout.

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Written by a NHS patient

Every interaction I had with PsychiatryUK staff members has been so positive! In the inital stages of organising my GP referral and booking an appointment, the admin team was very supportive and adviced me on the possible course of actions for the road blocks I was experiencing. The admin team also appeared to be aware of the difficulties associated with my condition and communicated in a way that was accessible to me. I never had to wait long during phone calls, and written communication has also been prompt. I was able to book with a psychiatrist of my choice and was followed by a great nurse during my titration.

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Written by a private patient

I had an amazing appointment with Dr. Neel Tambimuttu. I was very nervous but I was put at ease immediately. I felt heard for the first time and it was such a relief! Everything was explained thoroughly, and I came away from the appointment feeling like a huge weight had been lifted. Dr. Tambimuttu was kind, thorough, and listened to me - I cannot recommend him highly enough and I am so thankful I met with him. Thank you!

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