Share review of Psychiatry-UK

Psychiatry-UK 2021-03-10 Person 2 5 0

While my psychiatrist was just amazing and reassuring, it seems like their service has been badly impacted due to covid which leads nurses to give unreliable information about the waiting time: first it was 4 weeks , then 6 weeks and once the 6 weeks are up, they cannot provide information anymore and just apologise for the delay. Apologising is good when you see some changes behind however in this case, no one answers the phone , and nothing seems to be done regarding the delays which is really frustrating since you would have already paid the first 360£ for the first appointment. Overall I feel abandoned after having paid the first fees and do not understand how everyone else writing reviews is receiving great care which is the reason why I would not recommend it to anyone. I do not know if I would have went ahead if I knew how the service would be, everyone is affected by covid, it’s been going on for a year now, and for a service that is so expensive and dealing with people that come to them for help I would have expected a bit more organisation and a bit more than “all we can do is to apologise for the delay”.