MSI Reproductive Choices - Manchester Treatment Centre

5 Wynnstay Grove, Fallowfield, Manchester, M14 6XG 2,649 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 57 of 262
 
25th March 2021


Very lovely staff in the clinic. Understanding and clear with information

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Recommend
Overall Care
 
24th March 2021


Some really attentive and supportive staff. Having to wait over 4 hours to end treated without knowing why I was waiting so long or being checked in on was somewhat frustrating. Once up for treatment, I could not fault the nurses.

2021-03-30 14:37:23
Response from MSI Reproductive Choices - Manchester Treatment Centre

Thank you for your feedback and I'm sorry you were disappointed with the phone call and wait time in clinic. We do try to keep to the diary as much as possible, however in any clinical setting this can be affected by unforeseen incidents, both clinical and operational for which I can only apologise. Someone should have kept you updated and I will ensure this is fed back to the relevant managers. Thank you for the lovely comments and five star rating, which I know the team will appreciate.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
24th March 2021


Everyone was very caring and kind and made me feel at ease. The only thing for me was the location as I had to travel from Preston but not a problem as I was made to feel very comfortable by staff, thank you

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
24th March 2021


I would like to thank everyone at Marie Stopes for the amount of support and care I received

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
24th March 2021


Everyone was so lovely and didn't judge me they supported me and were very caring even held my hand while I was having the canular fitted as I'm scared of needles. I felt comfortable throughout everything I really appreciate everyone here they were all amazing thank you so much

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
24th March 2021


I could not fault any of the ladies here they were wonderful. Made me feel relaxed and comfortable from the moment I walked through the door until the moment I left. Thank you so much to each and everyone of the ladies that work here :) x

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
23rd March 2021


Everyone I have spoken to and met have been so incredibly kind and nice. This has been the worst thing that has ever happened to me and has been the worst thing I have ever had to do and everyone I have spoken to has just made this so much easier l, they have listened to me, been kind and put me at ease within seconds. They have been patient while I have cried and really really helped me. I can’t thank you all enough you do amazing things. I have complications and so my journey isn’t over yet but I feel extremely confident that I am in very safe and caring hands.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Rating not given.
Nurse: Care & consideration
Recommend
Overall Care
 
23rd March 2021


Due to unforseen circumstances I found myself in this position but was met with Marie stopes who were supportive and discreet in the treatment. It's not somewhere somewhere want to be however what a great supportive service I didn't feel judged or looked down on at all. Lovely staff

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Recommend
Overall Care
 
23rd March 2021


The service was fast, efficient and they gave me all the information I needed.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Recommend
Overall Care
 
23rd March 2021


Very friendly and supported

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Recommend
Overall Care
 
 
Page 57 of 262

Profile

Names of team members have been removed from this website for confidentiality reasons but are used internally for positive and developmental feedback.

Resources

Short link to review MSI Reproductive Choices - Manchester Treatment Centre: http://iwgc.net/eb4ja