Share review of MSI Reproductive Choices - Manchester Treatment Centre
MSI Reproductive Choices - Manchester Treatment Centre
2021-03-24
Person
4
5
0
24th March 2021
Some really attentive and supportive staff. Having to wait over 4 hours to end treated without knowing why I was waiting so long or being checked in on was somewhat frustrating. Once up for treatment, I could not fault the nurses.
30th March 2021
Response from MSI Reproductive Choices - Manchester Treatment Centre
Thank you for your feedback and I'm sorry you were disappointed with the phone call and wait time in clinic. We do try to keep to the diary as much as possible, however in any clinical setting this can be affected by unforeseen incidents, both clinical and operational for which I can only apologise. Someone should have kept you updated and I will ensure this is fed back to the relevant managers. Thank you for the lovely comments and five star rating, which I know the team will appreciate.