MSI Reproductive Choices - Maidstone Treatment Centre

10-16 Brewer Street, Maidstone, Kent, ME14 1RU 1,795 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 116 of 178
 
13th August 2020


Very hardworking friendly staff who try to make you feel at ease throughout.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
13th August 2020


I was very nervous and worried but the staff all made me feel so much better ,thank u to you all

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
13th August 2020


The care I was given overall is good.

2020-08-14 15:15:38
Response from MSI Reproductive Choices - Maidstone Treatment Centre

Hi and thank you for your feedback. I'm glad your overall care was good, however I'm sorry that the call does not seem very caring. I will see that the managers are made aware of this as we sometimes need to remind staff to ensure they are listening to clients and responding accordingly. The rest of your five stars are very much appreciated and I'll see Maidstone team are recognised for this and thank you very much.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Treatment: Pain management
Clean facility
Nurse: Care & consideration
Surgeon: Care & consideration
Recommend
Overall care
 
13th August 2020


Everything was clearly explained. I have other issues regarding DV which was taken extremely seriously and with care and compassion. I felt very educated that my decision was ok and right for me. I also feel any questions or advice I need they are a phone call away, so in such a difficult and heartbreaking situation I have been taken through with the up most care.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Recommend
Overall Care
 
13th August 2020


.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Recommend
Overall Care
 
13th August 2020


.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Recommend
Overall Care
 
5th August 2020


I felt quite nervous before entering the clinic, but I didn't need to be. The lady on reception was polite and friendly and the midwife and nurses put me at ease and were very kind and warm. They explained everything to me clearly and treated me with dignity and respect. Nothing was too much trouble for them. Overall I couldn't have asked for a better experience as I wasn't too sure what to expect as I have never been to an abortion clinic before. I left the clinic feeling alot better about my situation. Thank you to all the staff who looked after me at the Maidstone clinic.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Recommend
Overall Care
 
5th August 2020


Cc

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Recommend
Overall Care
 
5th August 2020


Xx

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Recommend
Overall Care
 
5th August 2020


Very happy with the service and very friendly staff thank you

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Recommend
Overall Care
 
 
Page 116 of 178

Profile

Names of team members have been removed from this website for confidentiality reasons but are used internally for positive and developmental feedback.

Resources

Short link to review MSI Reproductive Choices - Maidstone Treatment Centre: http://iwgc.net/eb4i9