Mr Simon Ellis was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Reviews
Recommend
Trust
Listening
Mr Simon Ellis
2020-06-05
Person
5
5
0
5th June 2020
Having surgery for most is probably a daunting and worry time.
Mr Ellis was extremely professional and informative from initial consultation right through to procedure day making it very easy to feel relaxed and unconcerned about my care and well-being.
I was told in appointments exactly what to expect what my options were. I was left in no doubt what these options were several days later when a letter was posted on the Web portal to me repeating those same options in exact detail.
The surgery was no different advised at every stage what to expect and how recovery would probably go, along with some specific timescales. I am 10 weeks post surgery and all is well. I would recommend Mr Ellis very highly.
I must not forget this was 1 week before the Covid 19 lock down and to this end acknowledge that I was not only lucky to have the operation but was cared for as if nothing was unusual in our world.
5th June 2020
Response from Mr Simon Ellis
Thank you very much for your kind feedback. I am very pleased that you are happy both with the outcome of your surgery and the care you received. Covid 19 has indeed significantly affedted my ability to provide the level of hands on care however in these difficult times I am delighted to hear that my patients still feel well supported. With kind regards Simon Ellis
Mr Simon Ellis
2020-06-03
Person
5
5
0
3rd June 2020
I could not have asked for better care - especially under Covid restrictions. I would not hesitate to recommend him.
3rd June 2020
Response from Mr Simon Ellis
Thank you for this feedback. We are in unprecedented times however the anxieties of other health issues remain. As a doctor ensuring that we are available to give advice and allay anxiety where possible is paramount. With kind regards Simon Ellis
Mr Simon Ellis
2020-06-01
Person
5
5
0
1st June 2020
Mr Ellis was very understanding and patient each time we meet putting me at ease He listened and talked about various ways of helping to reduce the pain l will see him again if needed
1st June 2020
Response from Mr Simon Ellis
Thank you very much for this feedback, listening is really important to me to ensure that patients are given the best advice based on their symptoms. With kind regards Simon Ellis
Mr Simon Ellis
2020-06-01
Person
5
5
0
1st June 2020
01.06.20
Thank you so much for your recent consultation, which was so clear and helpful. You spent time explaining everything; it felt you were treating the whole person, not focusing simply on the medical condition you were discussing.
The consultation never felt rushed and you explained everything in terms and language I understood, which was so helpful; the result was that I felt completely reassured and one hundred per cent confident that what we had discussed was the best and right way forward.
Again, thank you so much.
Kind regards,
Peter Machen
1st June 2020
Response from Mr Simon Ellis
Peter, I am so grateful for your feedback. Making sure that patients have the right amount of time to make the right decision for them is vital in my experience. I am delighted that you feel confident in the next steps we have planned. With kind regards Simon Ellis
Mr Simon Ellis
2020-05-25
Person
5
5
0
25th May 2020
This was to be my first invasive surgery,but from the first appointment with Mr Ellis,I felt at ease and confident that all would be well, and this was reinforced on further appointments,his explanations of his findings and his methods of treatment were easy for a layman to understand, and being 82, this was very important for me.
The operation went as Mr Ellis described, and the after care was extremely good, with both Mr Ellis and the anaesthetist coming in to check that all was well . On discharge,after one face to face meeting with Mr Ellis, covid 19 restrictions came into force and-further appointments were by phone, date and times given by a member of his team were kept to on time by Mr Ellis, so no hanging about waiting for a phone call.
Mr Ellis has a very good team around him and I do not think that it needs any fine tuning
25th May 2020
Response from Mr Simon Ellis
Thank you very much for this feedback. I am delighted that you were so pleased with your care. The coronavirus situation has changed the face of healthcare dramatically but with suitable changes we have been able to ensure that patients receive the highest standard of care. With kind regards and Stay Safe. Simon Ellis
Specialises in
- Orthopaedic and Trauma Surgery
Profile
Mr Simon Ellis is one of the South East's leading knee surgeons. He has over 25 years’ experience as a consultant based in Kent. Simon has a very simple but important mission statement "I give the same quality of care to my patients as I would want my family and friends to receive". Simon prides himself on communication. He believes that listening, explaining knee problems in understandable terms and ensuring that patients have all the information needed to make their own management decisions is essential. Simon was awarded a Certificate of Excellence for care from iWantGreatCare early in 2019. His reviews have continued to reflect the values he strives to achieve.
Simon's base is now the Spire Alexandra Hospital, Walderslade where he is able to cover most areas of Kent. Simon specialises in knee sports injuries which include meniscal and ligament issues as well as the management of knee arthritis.
Simon was appointed as the Medical Advisory Committee chair at the Spire Alexandra Hospital in March 2020 a role within the management team to oversee the quality of care in the hospital.
Whether you are insured, self funding or referred by your general practitioner through the NHS electronic referral scheme - availability is no issue and Simon, supported by his practice management team at KMS Professionals, will ensure that your knee problem is sorted as quickly as possible.
You can make an appointment to see Simon by contacting Hana, his practice manager or his team by telephone on 01622 620920 or by email simonellis@kentmedical.co.uk.
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