West Berkshire Community Hospital

Benham Hill, London Road, Thatcham, England, RG18 3AS
 
3,434 reviews

Reviews

Recommend
Dignity/Respect
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Information
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Staff

Reviews

 
Page 62 of 344
 
Review of MSK Physiotherapy - WBCH
17th June 2024


The physio was very informative and answered all my concerns sympathetically.

Suggested improvements
Have nothing negative for me. Appointment on time

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
17th June 2024


The service has been excellent

Suggested improvements
Nothing

Staff
Safe
Listening
Information
Involvement
Experience
 
Review of MSK Physiotherapy - WBCH
17th June 2024


Another effective, reassuring session. I feel I am in good hands

Suggested improvements
Nothing significant

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Minor Injuries Unit – West Berkshire Community Hospital (WBCH)
17th June 2024


I was late held up by traffic but seen quickly

Suggested improvements
Nothing

Staff
Safety
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
Review of MSK Community Specialist Service - Lower Limb - WBCH
17th June 2024


appointment was on time - the building was easy to find and was clean & tidy - the Advanced Physiotherapy Practitioner, [name removed] and helpful and friendly was friend - excellent experience.

Suggested improvements
N/a

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
17th June 2024


Easy to understand


Staff
Safe
Listening
Information
Involvement
Experience
 
Review of MSK Physiotherapy - WBCH
17th June 2024


I cannot believe the difference the physio has made to my daily activities, being able to drive more than 5 miles and not be in pain, is just so great, to get out in the garden and weed!! So thank you [name removed].

Suggested improvements
Just keep doing what you're doing

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Phlebotomy Service
16th June 2024


This service being available on a Saturday is excellent. The receptionist was very friendly and had the paperwork to hand, which helps to put patients at ease bearing in mind not everyone is at ease concerning blood tests. I had my test exactly at the appointed time which meant practically no waiting, which is important. The procedure was carried out quickly and competently. I thought the room felt a bit cramped, but this is a very minor criticism. Altogether a good experience. Thank you.

Suggested improvements
Can’t suggest anything at present

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of MSK Physiotherapy - WBCH
15th June 2024


Physio was knowledgeable and explained everything she did very carefully.

Suggested improvements
Nothing really.

Staff
Listened to
Information
Involvement
Ease and Accessibility
Experience
 
Review of Community Wards West Berkshire Community Hospital - Highclere and Donnington Wards
14th June 2024


Kind, compassionate and helpful staff. Very professional in every respect.

Suggested improvements
Keep going with the outstanding service.

Staff
Safety
Listened to
Information
Involvement
Ease and Accessibility
Facilities
Experience
 
 
Page 62 of 344
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