West Berkshire Community Hospital
Benham Hill, London Road, Thatcham, England, RG18 3AS
3,434
reviews
Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
West Berkshire Community Hospital
2024-06-21
Person
5
5
0
Review of Phlebotomy Service
21st June 2024
Very supportive receptionist.
Suggested improvements
Nothing
West Berkshire Community Hospital
2024-06-20
Person
5
5
0
Review of MSK Physiotherapy - WBCH
20th June 2024
Very professional, listened carefully and gave good advice.
Suggested improvements
N/A
West Berkshire Community Hospital
2024-06-20
Person
5
5
0
Review of MSK Physiotherapy - WBCH
20th June 2024
Very friendly, helpful and professional.
Suggested improvements
Nothing
West Berkshire Community Hospital
2024-06-20
Person
5
5
0
Review of MSK Community Specialist Service - Lower Limb - WBCH
20th June 2024
Very lovely lady who I saw, she was understanding and gave lots of information.
Suggested improvements
.
West Berkshire Community Hospital
2024-06-20
Person
4
5
0
Review of Community Wards West Berkshire Community Hospital - Highclere and Donnington Wards
20th June 2024
N/A
Suggested improvements
N/A
West Berkshire Community Hospital
2024-06-19
Person
5
5
0
Review of Integrated Pain and Spinal Service - Pain - WBCH
19th June 2024
Excellent, Professional Service
Suggested improvements
Nothing
West Berkshire Community Hospital
2024-06-19
Person
5
5
0
Review of MSK Community Specialist Service - Lower Limb - WBCH
19th June 2024
Found out all I needed to know. Satisfactory outcome to plan way forward.
Suggested improvements
Nothing
West Berkshire Community Hospital
2024-06-19
Person
5
5
0
Review of MSK Physiotherapy - WBCH
19th June 2024
Easy to understand treatment
Suggested improvements
None
West Berkshire Community Hospital
2024-06-18
Person
5
5
0
Review of Minor Injuries Unit – West Berkshire Community Hospital (WBCH)
18th June 2024
I phoned the minor injuries unit in the morning as I had sustained a left foot injury the day before and was concerned as I was having difficulty walking and putting weight on the foot.
I was provided an appointment later in the day (Monday) and although there was a slight delay, this did not cause me any issues.
I was seen by [name removed] who initially met me at the door, introduced herself and made sure I was okay, I was using crutches. [name removed]'s friendly and pleasant manner put me at ease straight away, she took time to listen to me, and explained things in a clear and unambiguous way. I felt I was listened to and left at the end of the appointment feeling I had been involved in the session, expressing my views, and explaining in full what had happened. All my questions were answered in full. I was informed, should things take a turn for the worse, I was to arrange another appointment.
I really liked the fact I was able to book an appointment at a minor injuries unit, negating the time left waiting in a room to be seen,,,, for hours in previous experiences.
The facilities were clean and what I would describe as welcoming.
Keep up the great work!
Suggested improvements
NA
West Berkshire Community Hospital
2024-06-18
Person
5
5
0
Review of MSK Physiotherapy - WBCH
18th June 2024
[name removed] was extremely helpful, she listened and her advise and exercises achieved my recovery in good time. Always smiling and made me feel at ease. Very professional.
Suggested improvements
I’m very happy with my treatment