Reviews
Reviews
Completely satisfied!
Was nervous but if I felt I needed to repeat I wouldn’t hesitate. Totally put at ease and treated with respect and anonymity as asked
This wonderful clinic surpasses the GP for its care and compassion. The staff are so professional and efficient. They show true consideration for their patients.
[name removed] has been fantastic, she's listened to my daughter and me throughout her care and we where both included in the treatment plan.
Simply put, I couldn't of asked for better. Every aspect and level of care was outstanding.
I enjoy working with Dr [name removed] he always listens to me and then decides a plan with my when I expressed my concern he reassured me
'If answering as a carer or family member, how supported did you feel by the staff?'
Has no 'Not Applicable' option.
EXCELLENT SERVICE
I had 3 appointments with the hand therapy team and every time I was looked after really well. My arm is back to its best and I’m really happy. Thanks.
I am sorry if you feel this was unhelpful. Due to the fact the time runs 24/7 on a shift pattern it is sometimes difficult to send the same staff on visits. We do try and manage this where possible in the interest of continuity.
Continuity is important but not always achievable. However, staff should always read your notes and will have had a handover from your usual clinician. If the lack of continuity is causing you a problem, please mention it to the staff. Best wishes, Hugh Jones, Patient Experience Manager