Scunthorpe General Hospital

Scunthorpe General Hospital 2021-06-25 Person 3 5 0

At reception staff could be a little more helpful and kind. No compassion, no friendly face. Very abrupt They do not put you at ease at all. They are the first port of call so it is important for them to be more helpful and friendly with compassion. This must be one of the most important things that need to be addressed. Doctors could do with not huffing and puffing that's not very helpful or friendly at all. Certainly not put you at ease. The nurses I meet on fracture clinic were very nice and did show compassion and showed care.

Train your reception staff to be more helpful, friendly. A friendly face goes a long way. I understand that staff are over worked and underpaid but that is not the patience fault. And that's what they need to remember.

Scunthorpe General Hospital 2021-06-24 Person 5 5 0

The staff on delivery suite (22nd May) are all absolutely phenomenal. The midwifes looking after me were brilliant, friendly, approachable and listened to me. When I needed to be taken to theatre the response when the emergency button was pushed was very impressive and every single member of staff was brilliant. Dr Isaac who helped deliver my baby using the kiwi cup and then repaired my 2nd degree care was also great!

There was nothing in delivery suite that I think could have been done better.

Scunthorpe General Hospital 2021-06-24 Person 2 5 0

No clear explanation of injury or follow up. Left on trolley needed bed pan no means of requesting help. Sent back to care home at 3.30am (96 years old!) Staff member spoken to on phone said she would let family know of outcome, no communication at all.

Communication with patient and relatives. Checking if comfortable on trolley if needed toilet etc

Scunthorpe General Hospital 2021-06-23 Person 5 5 0

I called emergency service regarding my son's health. We received an excellent service from the emergency staff and doctors. We are very happy and thankful to them to help my son.

We have received an excellent health care service. I couldn't find any problem with the care and service they provided.

Scunthorpe General Hospital 2021-06-23 Person 5 5 0

Everything.

No.

Scunthorpe General Hospital 2021-06-23 Person 4 5 0

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Scunthorpe General Hospital 2021-06-23 Person 4 5 0

I know I’m the current climate that things are difficult. My one and only criticism was that not once did any cleaning of chairs or any surface in the A&E waiting area…. It was very busy and a little concerning . I am not complaining in any way just bringing this to your attention.

Just the cleaning or offered wipes so that it could be done by the individual

Scunthorpe General Hospital 2021-06-23 Person 2 5 0

Doctor didn’t seem interested, wouldn’t give me any pain relief.

Helped me deal with the pain I was in

Scunthorpe General Hospital 2021-06-23 Person 5 5 0

Very quick service

Nothing

Scunthorpe General Hospital 2021-06-23 Person 2 5 0

My wife had fallen and hurt herself and me being 73 I couldn't lift her. From ringing at 11pm I didn't get help till 4.30 am She was in pain for 51/2 hours.

Arrived sooner