Patford House Surgery Partnership
Patford House Surgery, 8a Patford Street, Calne, Wiltshire, SN11 0EF Also known as: Patford House Partnership
420
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
Patford House Surgery Partnership
2024-07-18
Person
4
5
0
18th July 2024
All staff polite and professional. Good waiting time and comfortable surroundings.
Suggested improvements
Holiday vaccines , I can not answer. My phone at work.!!!!
22nd July 2024
Response from Patford House Surgery Partnership
Dear Patient, Thank you for your review! We are glad to hear you had a positive experience with our staff and facilities. our input is valuable to us. If you need any further information on holiday vaccines, please do contact us directly or check our website for more information. We appreciate your feedback and understanding. Kind Regards, Julie Taylor - Operations Manager
Patford House Surgery Partnership
2024-07-15
Person
4
5
0
15th July 2024
I tried to book 2 appointments for September by the nurse practioner, when I tried I was told that I couldn't before mid/end August. The nurse told me that it had to be 10 weeks from my telephone conversation.
Suggested improvements
Have a better booking system for appointments.
22nd July 2024
Response from Patford House Surgery Partnership
Dear Patient, Thank you for your review. We are sorry for the inconvenience you experienced with booking your appointments. We appreciate all patient suggestions and we will continue to work on improving our booking system. Kind Regards, Julie Taylor - Operations Manager
Patford House Surgery Partnership
2024-07-13
Person
4
5
0
13th July 2024
!
Suggested improvements
!
Patford House Surgery Partnership
2024-07-12
Person
4
5
0
12th July 2024
Every one was very nice and professional.
Suggested improvements
No. Everything was satisfactory.
Wood like to see evening appointments.
15th July 2024
Response from Patford House Surgery Partnership
Dear Patient, Thank you for your kind words and feedback! We are pleased to hear that you had a positive experience with our team. Your satisfaction is important to us, and we appreciate your suggestion regarding evening appointments. Kind Regards, Julie Taylor - Operations Manager
Patford House Surgery Partnership
2024-07-12
Person
4
5
0
12th July 2024
I feel you should be able to phone or pop into the surgery to make an appointment but the online system has improved
Suggested improvements
N/A
15th July 2024
Response from Patford House Surgery Partnership
Dear Patient, Thank you for sharing your feedback with us. We are pleased to hear that you have noticed improvements with our online appointment system. We understand the importance of accessibility and will continue to evaluate ways to enhance our services further. Kind Regards, Julie Taylor - Operations Manager
Resources
Short link to review Patford House Surgery Partnership: http://iwgc.net/ejh6c