Patford House Surgery Partnership
Patford House Surgery, 8a Patford Street, Calne, Wiltshire, SN11 0EF Also known as: Patford House Partnership
420
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
Patford House Surgery Partnership
2024-08-22
Person
5
5
0
22nd August 2024
Was sent a link and could pick a suitable appointment date and time from a big selection.
Suggested improvements
As I always say on these… turn off the awful music in the waiting room!!! PLEASE
10th September 2024
Response from Patford House Surgery Partnership
Dear Patient, Thank you for your feedback! We are pleased the appointment booking process was convenient. We will pass along your suggestion about the waiting room music! Kind Regards, Julie Taylor - Operations Manager
Patford House Surgery Partnership
2024-08-22
Person
5
5
0
22nd August 2024
As always I found everyone helpful and polite .
Suggested improvements
As far as I was concerned you could not have done any better
10th September 2024
Response from Patford House Surgery Partnership
Dear Patient, Thank you for your lovely review! We are pleased to hear that our team was helpful and polite during your visit. We appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
Patford House Surgery Partnership
2024-08-20
Person
4
5
0
20th August 2024
Everything was straightforward. Booking an appointment for my bloods was very efficient. I was seen the same day. And got my results in the afternoon.
Suggested improvements
N/A
10th September 2024
Response from Patford House Surgery Partnership
Dear Patient, Thank you for your feedback! We are pleased to hear the process was efficient and that you received your results promptly. Kind Regards, Julie Taylor - Operations Manager
Patford House Surgery Partnership
2024-08-18
Person
5
5
0
18th August 2024
I was very impressed with the health check I received from Nurse Lauren. It was thorough and informative, and I felt the surgery was portrayed as very approachable.
Suggested improvements
Only one sticking point, I tried to book an online bloods test as recommended by Nurse Lauren, but the system came back saying booking failed try again. And when I tried again, it failed. So I’ll ring Monday.
10th September 2024
Response from Patford House Surgery Partnership
Dear Patient, Thank you for your positive feedback about Nurse Lauren's health check! We are sorry to hear about the issue with booking the blood test online. Hopefully you managed to get this scheduled but if you need any assistance, please give us a call. Kind Regards, Julie Taylor - Operations Manager
Patford House Surgery Partnership
2024-08-18
Person
5
5
0
18th August 2024
Always a positive experience.
Suggested improvements
Nothing I would change
10th September 2024
Response from Patford House Surgery Partnership
Dear Patient, Thank you for your continued positive review! We are pleased to hear you always have a great experience with us and we really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
10th September 2024
Response from Patford House Surgery Partnership
Dear Patient, Thank you for your continued positive review! We are pleased to hear you always have a great experience with us and we really appreciate the feedback. Kind Regards, Julie Taylor - Operations Manager
Resources
Short link to review Patford House Surgery Partnership: http://iwgc.net/ejh6c