Cleveland Clinic Portland Place Outpatient Centre

24 Portland Place, Marylebone, London, W1B 1LU
 
3,962 reviews

Reviews

Overall Experience
Information
Empathy
Teamwork
Safe
Facilities

Reviews

 
Page 356 of 397
 
Review of Orthopaedics Portland Place
13th June 2022


The medical care was fantastic and my visit for the injection several weeks before was excellent with nursing staff very supportive during the procedure. Radiologist was also vey nice and explained what he was doing.

Arrival
Check In
Empathy
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Comfort
Information
Safe
Ease of care
Experience
 
Review of Neurology Portland Place
13th June 2022


I felt very listened to by the neurologist that I saw, the discussion we had was two-way, and his explanation of everything was very clear.

Arrival
Check In
Empathy
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Comfort
Information
Safe
Ease of care
Experience
 
Review of MRI Portland Place
12th June 2022


There was a big delay with the appointment. Finally, they started preparing me with the drink I had to consumer and told me I have one hour to finish. I then get a text message that my appointment is changed 20 min before the hour so I was rushed to finish the drink

Arrival
Check In
Empathy
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Comfort
Information
Safe
Ease of care
Experience
 
Review of Endocrinology Portland Place
12th June 2022


Arrival
Check In
Empathy
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Comfort
Information
Safe
Ease of care
Experience
 
Review of Neurology Portland Place
12th June 2022


I have been a patient of Dr. Paul Jarman for over 6 years now. He is an excellent neurologist. Having my consultation with Dr. Jarman at the Cleveland Clinic is the icing on the cake!

Arrival
Check In
Empathy
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Comfort
Information
Safe
Ease of care
Experience
 
Review of Sports Medicine Portland Place
12th June 2022


Arrival
Check In
Empathy
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Facilities
Comfort
Information
Safe
Ease of care
Experience
 
Review of Neurology Portland Place
12th June 2022


I had an appointment regarding Trigeminal Neuralgia and I needed to get help with pain relief. The doctor I saw suggested medication to help with the pain but did not give me a prescription and said they would write to my GP to prescribe. I am therefore still in severe pain waiting for the letter to be done and will then have a further wait while GP prescribes.

2022-06-13 13:05:51
Response from Cleveland Clinic Portland Place Outpatient Centre

Thank you for your feedback. If we can help please contact the patient experience team at patientexperienceccl@ccf.org

Arrival
Check In
Empathy
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Comfort
Information
Safe
Ease of care
Experience
 
Review of Neurology Portland Place
12th June 2022


Dr Losses who is the reason I visited the clinic is exceptional - probably the best operator in his field in the UK. He is compassionate, well informed and communicates very well

Arrival
Check In
Empathy
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Comfort
Information
Safe
Ease of care
Experience
 
Review of Cardio Testing Portland Place
12th June 2022


Arrival
Check In
Empathy
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Facilities
Comfort
Information
Safe
Ease of care
Experience
 
Review of Colorectal Portland Place
11th June 2022


As I arrived for my appointment, I got a phone call telling me it had been cancelled. My appointment was at 10.15am and the phone call was at 9.50am. The receptionist still thought I had the original appointment so there had been no communication at all. They were disorganised and unaware of anything related to my appointment or what was to happen next. As I had Rebeca Davey direct number I phoned her, and eventually got to see her at 11.40. As she was at the other hospital soit took quite a while for her to arrive. I would not recommend your hospital to anyone or return.

Arrival
Check In
Empathy
Teamwork
Listening nurse
Communication nurse
Listening Healthcare Provider
Communication Healthcare Provider
Comfort
Information
Safe
Ease of care
Experience
 
 
Page 356 of 397
{{category}} working at Cleveland Clinic Portland Place Outpatient Centre ({{entities.length}})
Order by: surname | rating | review count
{{entity.name}}
{{getReviewCountLabel(entity.review_count)}}
{{entity.name}} {{getReviewCountLabel(entity.review_count)}}
 

Resources

Short link to review Cleveland Clinic Portland Place Outpatient Centre: http://iwgc.net/eoopt