MSI Reproductive Choices - Manchester Treatment Centre

5 Wynnstay Grove, Fallowfield, Manchester, M14 6XG 2,649 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 73 of 262
 
8th January 2021


The nurses were so understanding and made me feel at ease throughout.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Recommend
Overall Care
 
2nd January 2021


Very friendly and helpful straight to the point and understanding great service

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Recommend
Overall Care
 
26th December 2020


I was made to feel comfortable

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Recommend
Overall Care
 
26th December 2020


Honestly I cannot thank you enough. Every single person I spoke to was incredibly kind and understanding.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Recommend
Overall Care
 
23rd December 2020


I met face to face for my consultation the nurse who carried out my scan was lovely polite and very caring. I then met with [name removed] a midwife she was brilliant made me feel at ease and explained everything to me carefully and made sure i understood. Was very polite and friendly.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Recommend
Overall Care
 
5th December 2020


On the day of my treatment at Wynnstay grove, Manchester, firstly the receptionist were really nice and respectful. They’re not like most receptionist and need credit also. I was then shown upstairs and saw a nurse called [name removed]. I was really nervous but he was so nice and informative. He really has a calming effect and made me feel at ease. [name removed] took me through all the information and answered every question I had. He gave me a tone of advise with aftercare and made sure I knew everything before I took the medication home. All the staff at this clinic were amazing. I couldn’t have wished for better people to work at this clinic. They really helped with my anxiety and supported my discussion without any judgment. Thank you all.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Recommend
Overall Care
 
4th December 2020


The team were amazing, but I was left in the waiting room for over an hour after my appointment time with no notice of what the delay was. As I was instructed to have a full bladder for a scan, this was an uncomfortable time spent waiting. I was also told over the phone that the pills would be taken in the clinic and that I would need someone to drive me - as this was not the case I had wasted hours of someone’s time to come with me.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Recommend
Overall Care
 
2nd December 2020


Within a week of calling i had been given an appointment and the medication to complete my abortion. I don’t have a bad word to say about the staff and everyone I came across they were all very lovely and respectful. Cannot thank everyone enough for the support, you made a very difficult decision so much easier x

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Rating not given.
Nurse: Care & consideration
Recommend
Overall Care
 
2nd December 2020


Every single person I spoke to was professional, friendly and non judgemental. I had no idea what to expect, I was ashamed and embarrassed of the situation I found myself in. I am grateful to the ladies I spoke to and the comfort they provided. The website and information provided through the post was also very helpful.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Rating not given.
Nurse: Care & consideration
Recommend
Overall Care
 
2nd December 2020


The treatment I received was extremely helpful and I was made to feel very comfortable, the abortion process was explained very thoroughly and my aftercare was explained very clearly to me and any questions that I had were all answered very well, I would definitely recommend Marie Stopes to any family members or friends

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Recommend
Overall Care
 
 
Page 73 of 262

Profile

Names of team members have been removed from this website for confidentiality reasons but are used internally for positive and developmental feedback.

Resources

Short link to review MSI Reproductive Choices - Manchester Treatment Centre: http://iwgc.net/eb4ja