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5th December 2020


On the day of my treatment at Wynnstay grove, Manchester, firstly the receptionist were really nice and respectful. They’re not like most receptionist and need credit also. I was then shown upstairs and saw a nurse called [name removed]. I was really nervous but he was so nice and informative. He really has a calming effect and made me feel at ease. [name removed] took me through all the information and answered every question I had. He gave me a tone of advise with aftercare and made sure I knew everything before I took the medication home. All the staff at this clinic were amazing. I couldn’t have wished for better people to work at this clinic. They really helped with my anxiety and supported my discussion without any judgment. Thank you all.

Call: Attentive & caring
Call: Given time
Call: Given information
Consultation: Supportive
Consultation: Information
Consultation: Involved
Counselling: Supportive
Rating not given.
Contraception: Discussion
Treatment: Dignity & respect
Informed: Pain Management
Clean facility
Nurse: Care & consideration
Recommend
Overall Care