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26th April 2018


I was very happy with my whole experience here and can't fault anyone of the team for the care and interest they showed me. Ashleigh is very friendly and knowledgeable and always seemed able to make herself cheerfully available to help even when they practice was very busy. Helen is the best optometrist I have come across. She made me feel very much at ease and appeared genuinely interested in finding the most suitable prescription for me. I have always resisted varifocals, but Helen gently suggested I try having just a small amount of extra magnification at the bottom of my distance glasses..... and I have to say they have revolutionised my life! I can now go about my daily life without having to always carry a separate pair of reading glasses and that is a real bonus for me. Helen was also very keen to stress that I could go back at any time if I was experiencing any problems. Roney is extremely courteous and he helped me find exactly the right frames for my glasses - alighting on the best ones very quickly. I thought some others might be as good, but no, they weren't! Melanie was lovely and supportive as I went back in to chose some spare glasses, giving me lots of time and, again, seeming to care that I got it right. So, all in all, a very high level of care and an excellent experience. Highly recommend.

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