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Boots Opticians Wimborne 2018-07-27 Person 4 5 0

I would like to commend two members of staff in Wimborne, Nigel and Ashley. I had a problem with my new glasses and was made to feel it was my fault, after a number of visits Ashley asked what the problem was I told her she saw the manager who made an immediate appointment with Nigel. Nigel sorted the problem I was having and Ashley kept me informed all the way through. These two members of staff know exactly what customer service is all about and having worked with the public so do I. Well done to both of you Jean Hooker