Boots Opticians Wimbledon - Centre Court Shopping Centre

Boots Opticians Wimbledon - Centre Court Shopping Centre 2017-05-10 Person 5 5 0

Suvra, was a patient and thorough optometrists, went through my various options and advised how and when to use. Very polite also kept my kids busy while I was getting checked. Really impressed with Suvra level of services, a credit to boots.

Boots Opticians Wimbledon - Centre Court Shopping Centre 2017-05-10 Person 4 5 0

Great experience, very simple and efficient.

Boots Opticians Wimbledon - Centre Court Shopping Centre 2017-05-07 Person 3 5 0

The optometrist was informative and efficient so happy with the service there. The general service otherwise could do with a lot of sharpening up. Very little information given around what to expect; it went as follows: Have a seat - but we won't tell you how long for or what to expect Then after maybe 15 minutes we bring you for machine tests but don't explain what they are Then show you to a seat again with no information as to what happens next I ask what is going on and I'm told i will see an optometrist when they are ready. No time expectation given. There seemed to be a lot of general client service staff milling around but none of them keeping any clients informed. I get that they are doing this all the time, but i haven't had an eye test in 20 years so I don't know what is expected. There also seemed to be nobody in charge. Client service training badly required. Keep clients informed, tell them what to expect and how long their wait time will be.

Boots Opticians Wimbledon - Centre Court Shopping Centre 2017-05-05 Person 3 5 0

Optometrist was very thorough and good in examining the eyes and also explained why certain actions were taken.At the end explained all the options available. Choice of frames is not wide although there are lot of frames these seems to me to be of the same style. Overall a good performance

Boots Opticians Wimbledon - Centre Court Shopping Centre 2017-05-04 Person 5 5 0

The best optical clinic I visited