Boots Opticians Wimbledon - Centre Court Shopping Centre

Boots Opticians Wimbledon - Centre Court Shopping Centre 2017-07-05 Person 5 5 0

The young optiotian was good and explained everything I needed to know. I was very pleased with her care

Boots Opticians Wimbledon - Centre Court Shopping Centre 2017-07-03 Person 5 5 0

Quick easy and all staff polite and efficient.

Boots Opticians Wimbledon - Centre Court Shopping Centre 2017-07-02 Person 5 5 0

Suda was my optometrist and she was great. I felt at ease in her company and she reliably informed me what prescription I need. Also Tamara who was the in store sales assistant was amazing and helped me to choose some new glasses. She was so friendly and not pushy at all, really personal service. Just hope when the glasses come they are top notch like the service !

Boots Opticians Wimbledon - Centre Court Shopping Centre 2017-07-02 Person 4 5 0

The optometrist was a contact lens specialist and was very helpful at explaining to my son what she was doing and how best to manage contact lenses for sports and at school.

Boots Opticians Wimbledon - Centre Court Shopping Centre 2017-07-02 Person 4 5 0

The staff were friendly but coordination/organisation of the appointment was poor. During the field tests the optometrist Ian came and got me because they were taking too long to complete. I was assured that they would be finished off after the tests with the optometrist. Ian was professional and informative - no complaints here. I was then told to wait for someone who would complete the remaining field tests. After a short wait Ian asked reception again for someone to come and do the remaining tests. Being an attentive chap and as nobody was forthcoming he did the tests himself. I had to redo the puff test because for some reason the results had not been recorded during the pre-appointment session with the staff member (non-optometrist) - not a particularly pleasant test to have to repeat. Ian did not seem particularly proficient with the testing machines. It started to get a bit silly (chin rest moving up and down in perpetuity) so I said that I would come back another day to finish the tests off. I appreciate that Ian was doing his best to provide a good service - the intention was evident. From a customer perspective I was surprised that Ian had to take matters into his own hands given the number of staff milling around. But I have no experience of running an opticians so can't make an informed judgement here.