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9th June 2018


Making an app over the phone was easy and professional. I brought my 84 years old dad for an eye test to Wimbledon Boots Center. The Optometrist on duty that day was very irritable, impatient and extremely unprofessional. I was absolutely shocked that a doctor can even behave in such manners especially when the patient is an elderly 84 years old who needs that little extra time for check up. What shocked me the most is her rolling her eyes when I commented on her unprofessional behaviour. After, the checkup with Optimetrist, we waited for about an hour for someone to order the glasses.. it was very clear that this member of staff was very poorly trained and was really strangling to use the computer and was constantly looking for someone to help her. All in all very existing and poor experience st this branch.

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