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26th February 2017


Although optometrist is thorough, I did wait 45mins to see her. I booked both a contact lense and eye check one after the other and had to wait 45mins for eye test. It did appear another customer jumped the queue and went in before me. It's frustrating as this always seems to happen to me/ every year I go! I have to book out 2hours on a Saturday morning to have my eyes tested. There are also so many staff- of whom hardly any of them have a clue what's going on. I counted 5 members of staff walking around and chatting. None of which asked or sorted out the fact I had been waiting 45mins. Having said that I've seen my optometrist for nearly 20years and she knows her stuff.

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