Boots Opticians Sheffield - Queens Road
284 reviewsReviews
The optometrist, Shireen, was excellent. She was very professional and friendly. She explained clearly all of the tests she was carrying out, and discussed the results and her subsequent recommendations. I have seen many different optometrists when I have visited Boots (previously Doland & Aitchison) over the years, but I would rate Shireen as the best.
The Optometrist (Elizabeth) explained the retinal photos and the tests very clearly. The assistant (Dan) was experienced, knowledgeable and helpful. There was no pressure put on me to choose frames immediately and I was able to go away, have lunch and return an hour later, more relaxed.
Most optometrists use the equipment like a technician and their is little analysis or interpretation. I am very greatfull to Professor Steve for his experience and expertise identifying my detailed problems of eye condition and fit which others may not have seen.
The staff were very helpful. The optometrist in particular was diligent and thorough.
The only negative was not being able to book online and also the computer system did not store or share information accurately as I was asked the same questions multiple times.
I have only given 1 star in the ease of making an appointment because on more than one occasion I have great difficulty getting anyone to answer the phone, and when I have, again one more than one occasion have been cut off while the person has gone to find my notes. This as happened when calling my local branch & main phone operative. This means I have to travel to the opticians to make an appointment in person.
However I cannot fault the excellent service when I do see the optometrist, all the staff are excellent.
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Short link to review Boots Opticians Sheffield - Queens Road: http://iwgc.net/emvua