Boots Opticians Sheffield - Queens Road

Boots Opticians Sheffield - Queens Road 2017-04-30 Person 4 5 0

Staff were friendly and I was well looked after. My criticism is the length of time the whole process took. My appointment was for 17.40 and I didn't leave the shop til 19.00, and that was without looking at any glasses. I can't help but think that if I'd gone to a smaller independent opticians, I would've been out a lot quicker. When my child had there eyes tested at such a place, it took 30 mins tops, and a perfectly adequate service was provided. An hour and 20 mins is a bit too long really.

Boots Opticians Sheffield - Queens Road 2017-04-28 Person 5 5 0

I would like to commend Tracey at the Queens Road practice in Sheffield for her great assistance. She fitted me for my varifocals, reading glasses and sun glasses. At all times she was helpful and cheerful. Nothing was too much trouble. She explained everything thoroughly so I was assured that I was being treated by someone who knew what she was doing. Many thanks

Boots Opticians Sheffield - Queens Road 2017-04-27 Person 5 5 0

My experience of this practise was first class everyone being most helpful and obliging.

Boots Opticians Sheffield - Queens Road 2017-04-27 Person 4 5 0

On entering Boots mythoughts improved. thiswas caused by smiling faces and easy administration. When reaching the required position I received kindly adjustments. I find the dots test for periferal cataracts easy at the start but difficult with longer concentration.. All the tests were taken and where necessary the agent went to consult with a superior. Then where deemed necessary the test was extended. At the end the optometrist informed me that Iwas reaching the point where I would need an operation and I was asked about timing of work needed.I opted for earlier rather than later. After consultation the earlier option was taken. Then came an easy time of selecting a new pair of spectacles. Then a period of information about the effects of the operation. This was all reassuring and easily communicated. After a period of recovery and conversation I left Boots less concerned, looking forward to the future.

Boots Opticians Sheffield - Queens Road 2017-04-26 Person 2 5 0

You could improve time keeping as we was seen to quite late after our appointment. It felt a lot like we was not welcomed as a lot of the staff just ignored us. When it came to picking the glasses. We had to again wait for a senior member to check everything. But again we was the last ones. This experience was bad the staff that helped us was great but a shame it felt like it did.