Boots Opticians Saffron Walden
52 reviewsReviews
To be able to arrange an appointment when not at work is very important to me.
There was not much choice of glass frame styles to choose from in the £50 section?
Optician was brilliant however the level of customer service from assisting staff could be greatly improved.
The lady who greeted me seemed annoyed and confused as to why I was there despite having a booked appointment. She was not clear on what she was doing on her computer and I feel she could have been more courteous and informative rather than coming across irritable.
Her colleague was slightly friendlier and more helpful.
N/a
Great experience, so friendly and helpful. Would highly recommend.
I had to go back 5 times and change my glasses I also had a retest almost had my money back the last last lady who saw me was really thorough. . Would not go back there though or recommend Had to pay an extra £45 for wider lens which brings the price up to £270 thats with 25% off. I was fine with my gold ones from specsavers how come I have to have platinum this time ? My eyes haven't changed. I feel I have been taken advantage of. To small place often overcrowded differ ent staff all the time or too busy no room for my mums wheelchair.
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Short link to review Boots Opticians Saffron Walden: http://iwgc.net/emtop