Share review of Boots Opticians Saffron Walden

Boots Opticians Saffron Walden 2016-08-28 Person 3 5 0

Optician was brilliant however the level of customer service from assisting staff could be greatly improved. The lady who greeted me seemed annoyed and confused as to why I was there despite having a booked appointment. She was not clear on what she was doing on her computer and I feel she could have been more courteous and informative rather than coming across irritable. Her colleague was slightly friendlier and more helpful.