Boots Opticians Portsmouth - Commercial Road (in Boots)
117 reviewsReviews
Grace was very good and did the health checks on the machines and explained what she was doing. Tim my optometrist (only found out his name after) spoke very quietly and just muttered things. Did not explain what was going on. Felt like he was rushing as there were lots of patients waiting to be seen. Richard was the guy that took me out of the room and wrote down every ones names. He gave my details to me in a kids zoo folder. What is that all about !!!!!!!!!! Not sure I will go there again next time.
I liked the fact they made me welcome from the start, gave me a thorough eye test and asked questions about my job and life which helped them guide me to the best choice of lenses and glasses. I told them as I left they had made my day!
I have to wait for almost 30minutes due to an emergency. It was a late appointment so I feel that the optician had been in a rush doing the test. I feel so disappointed with the service.
All the staff were both professional and friendly, making the whole experience stress free.
Juliana was amazingly helpful and very kind. I was struggling to make decisions regarding the purchase of glasses....and she offered her assistance. She guided me through picking out glasses to fit my face shape and helped me pick a pair that that both suited me and was at a price I could afford. She has a lovely caring personality that put me at ease, which made buying glasses a pleasent experience instead of another chore. Thank you Juliana!
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Short link to review Boots Opticians Portsmouth - Commercial Road (in Boots): http://iwgc.net/emvzc