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Boots Opticians Portsmouth - Commercial Road (in Boots) 2017-03-28 Person 3 5 0

I went to Boots Portsmouth for my eye test and got new prescription glasses at the end of January 2017. I wasn't fully satisfied with the check to be honest as I was checked by two opticians in the same room and I thought that one of them didn't seem to have much expertise and was guided by the other colleague. By mid February I started having issues with my new glasses and went to my local Specsavers opticians as I don't live in Portsmouth. They found that the prescription was wrong. Boots asked me to go back for another test before changing my glasses so I did. The new optician found very close results to Specsavers and ordered new glasses. Since the 18 March I was told my new glasses would be ready in a few days. As today, 28 March as nothing had been received yet or nobody called me to let me know if my glasses are ready I rang back Boots and I finally found someone who has been able to confirm that my glasses have reached this morning (10 days later) the store I chose for delivery This will be the last time I go to Boots opticians in Portsmouth