Boots Opticians Nottingham - Victoria Centre (in Boots)
319 reviewsReviews
The team member Patricia was absolutely fantastic! She helped me for ages trying to find the right glasses and sunglasses as I am very fussy it took awhile. She was patient, extremely helpful and honest about what didn't suit me and what did. The optometrist explained to me things I hadn't previous understood from previous visit to other optometrists. I felt well looked after and didn't feel like I was being rushed to leave. I am extremely happy with both my glasses and sunglasses and impressed with the excellent service and care.
The optometrist was pleasant and efficient and explained issues in relation to my eyes and vision very clearly.
Following this, I had great care from Beth and Hazel in choosing the appropriate special glare free sunglasses.
I am more than happy with my optometrist she was very thorough and put me at ease. I was seen on time and all of the staff were very friendly and reassuring. I would highly reccomend this opticians.
The process is so slow and the staff talk to you as though your 80 years old and deaf
They really could speed up the whole process
My appointment was at 3 pm it finished at 5-15pm
Why ?????
Having spoken to other people who attend alternative opticians they tell me their appointment was completed in 1/2 the time
Disappointed with Boots
The staff were polite, helpful and knowledgeable (Elizabeth, Naj and Jane). However, the Receptionist needs to take more time to ensure the customer knows where the Waiting Area is. She told me to wait there, but failed to tell me where it was. Assumed knowledge that I did not have.
Resources
Short link to review Boots Opticians Nottingham - Victoria Centre (in Boots): http://iwgc.net/emvvd