Boots Opticians Nottingham - Victoria Centre (in Boots)

Boots Opticians Nottingham - Victoria Centre (in Boots) 2017-06-18 Person 4 5 0

Elizabeth and Rumsha who was training were very pleasant helpful and friendly explained every option to us it was a treat to have had two extremely nice young ladies

Boots Opticians Nottingham - Victoria Centre (in Boots) 2017-06-16 Person 2 5 0

As on so many occasions, I found communication between the online service and the branch just did not happen. I took the trouble to e-mail in advance to ask for confirmation about whether or not I would be eligible for an eye test as I could not remember when my last eye test was and I had received a letter from Boots asking me to attend a contact lens and eye check appointment. My e-mail reply did not flag up a problem. On arrival at my appt it soon emerged that my last eye apt had been 1 year ago and I could not have a free eye test. What a waste of my time and yours. Please improve your communication between the online service and between branches... it is a source of difficulty every time I deal with you.

Boots Opticians Nottingham - Victoria Centre (in Boots) 2017-06-15 Person 5 5 0

All the guys at Victoria Centre are great, I've used them for years - Jennie the manager is always helpful and friendly, same with Rosie. I wouldn't go anywhere else for my eye care. Cheers, Elliot Harvey.

Boots Opticians Nottingham - Victoria Centre (in Boots) 2017-06-14 Person 5 5 0

We were Very pleased with the service we received on our recent visit,Elizabeth who dealt with us mainlywasvery pleasant,as and when she needed any assistance she was helped by Jennie and Hollie who were also very helpful and professional thankyou

Boots Opticians Nottingham - Victoria Centre (in Boots) 2017-06-13 Person 4 5 0

It was very busy but the staff apologised.waited about 20 mins . That happens . Becky who looked after me was very relaxed but dealt professionally with me in friendly manner . Transferring to optometrist smooth . Agin looked after well , clear explanations . Returned to select glasses and Becky helped .. well after store was meant to be closing . But not pressured . Overall. Very satisfied