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Boots Opticians Nottingham - Victoria Centre (in Boots) 2017-04-06 Person 5 5 0

I am extremely shortsighted with additional eye complications, and can only see out of 1 eye. Each change of prescription brings new challenges and difficulties, added to which, my latest glasses were not presented in the promised bespoke finish as discussed. Not a problem for me, but I know that it was an enormous problem for the staff behind the scenes. I was looked after by Daksha and Clarke, both of whom went way beyond what would normally be expected. I was given immediate attention, my bespoke glasses were hand finished, and both Daksha and Clarke bought in the tools to complete the job without complaint. I really cannot thank them enough or explain how grateful I am to them. The rest of the staff at the store take their lead from Daksha, and seek to emulate her expertise and special effort to treat every patient with respect, kindness, efficiency and understanding. It works. I highly recommend Boots opticians Victoria Centre. You will not be disappointed.