Share review of Boots Opticians Nottingham - Victoria Centre (in Boots)
Boots Opticians Nottingham - Victoria Centre (in Boots)
2017-05-24
Person
2
5
0
24th May 2017
Although the appointment was easy to arrange and I had a text confirming the appointment when I arrived and went to the check in desk I was told there was no appointment on the system. I explained that I had travelled early to attend the appointment and did not make that journey very often. The staff member said they were fully booked and I would have to come back another day. Having the text confirming my appointment could not be explained. It was all very disappointing especially as no one could tell me who had made my appointment other than it would have been the call centre.